About Me
Full Stack Engineer passionate about merging AI and software engineering to build smarter, faster, and more scalable systems. Specialized in developing full-stack solutions that integrate automation, cloud architecture, and intelligent workflows. Currently engaged as a Full Stack AI Engineer at TheGreyMatter.ai, contributing to AI-assisted application development and modern web systems.
LLM Agents
Full-Stack
Voice AI
Cloud-Native
Selected Highlights
- Architecting GreyMatter 2.0 AI brain & identity layer powering multiple SaaS products
- Built AI-powered voice assistants handling real-time calls with Twilio, Whisper, GPT-4, and ElevenLabs
- Automated workflows reducing manual accounting work by 70%+ through QuickBooks/Stripe integration
AI-Powered Development
I leverage cutting-edge AI tools to accelerate development, improve code quality, and ship faster. These tools are force multipliers that let me focus on architecture and problem-solving.
Claude Code
AI-powered CLI for autonomous coding tasks
Cursor
AI-first code editor with deep codebase understanding
GitHub Copilot
AI pair programmer for inline suggestions
ChatGPT / Codex
OpenAI models for code generation & problem-solving
v0 by Vercel
AI-powered UI generation from prompts
Ollama
Local LLM inference for private, offline AI workflows
Aider
Terminal-based AI pair programming
Continue
Open-source AI coding assistant for any IDE
Experience
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Artificial Intelligence Engineer
CurrentTheGreyMatterAI
Architect and build core systems across a multi-product AI SaaS ecosystem for leadership assessment, organizational strategy, and decision intelligence.
- Architect and develop GreyMatter 2.0, the central AI brain & identity layer powering Snapshot9, Measurement13, and 9Vectors
- Design and implement token-based federation, multi-tenant auth, and cross-product entitlements
- Build Model Context Protocol (MCP) services enabling safe, real-time AI tool usage
- Develop cloud-native backend services using FastAPI, Azure, Cosmos DB, Redis, Docker, and GitHub Actions
- Integrate LLMs (Claude / AI agents) with guardrails, observability, and production reliability
- Implement background workers, caching, polling/WebSocket strategies, and resilience patterns
- Collaborate with CTO and product leadership on architecture, data models, and scalability
Artificial Intelligence Engineer
Shining Image Of Texas, Inc.
Design and implement AI-driven solutions focused on real-world LLM applications, voice agents, and AI workflows.
- Built AI-powered voice assistants for real-time and async call handling using Twilio, Whisper, GPT-4, ElevenLabs, and custom LLM pipelines
- Delivered end-to-end systems with LangChain, Python, Node.js, and React; integrated Pinecone/Weaviate for Retrieval-Augmented Generation (RAG)
- Engineered multi-intent call agents (scheduling, lead capture, Q&A, fallback recovery) aligned with production best practices
- Automated customer workflows and backend processes using secure, scalable LLM-powered APIs
- Rapid prototyping + iteration to improve UX and reduce latency in AI-driven interactions
Full Stack Software Engineer
Shining Image Of Texas, Inc.
Designed and maintained end-to-end web applications; integrated payments, accounting, and communications tooling.
- Built and maintained full-stack apps with Node.js/Express and React/Next.js with an emphasis on scalability and performance
- Integrated QuickBooks, Stripe, and Twilio to automate invoicing, payment tracking, and communications
- Developed reusable front-end components with Redux and TypeScript to improve maintainability
- Deployed on AWS and Vercel with CI/CD and monitoring; managed multiple environments
- Implemented authentication, validation, and security layers following OWASP best practices
- Automated workflows between Fieldd, QuickBooks, and Stripe, reducing manual accounting work by 70%+
- Conducted code reviews and performance tuning; prototyped internal AI tools and chatbots
Technical Support Executive
Hyperware Solutions
Provided end-to-end support across hardware, software, and networking systems.
- Performed diagnostics, malware removal, and data recovery to minimize downtime
- Installed and configured LAN, Wi-Fi, and VoIP systems to improve connectivity
- Delivered remote/on-site support and produced documentation + escalation reports
- Supported IT rollouts including server migrations and device lifecycle management
Education
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Ph.D. in Artificial Intelligence with focus on Medical Research (in progress)
Technological University of Panama
- Research focus: AI applications in medical diagnostics and healthcare
- Developing AI frameworks for clinical decision support systems
Master's in Artificial Intelligence (in progress)
Technological University of Monterrey
- Comprehensive AI curriculum: machine learning, deep learning, NLP, and computer vision
- Applied projects in production ML systems and model deployment
Master's in Computer Software Engineering
Technological University of Panama
- Focus: software architecture, requirements engineering, and DevOps practices
- Advanced coursework in software quality and system design
Master's in Higher Education
Latin University of Panama
- Specialized training for university-level teaching and curriculum development
- Focus: instructional design for technical topics and assessment methodologies
Bachelor of Science in Computer Science
University of the People
- Core CS curriculum: algorithms, data structures, and software engineering
- Focus on distributed systems and information retrieval
Associate's in AI with focus on Scientific Research
Institute of Higher Education for Advanced Technical Training
- Research methodology: experimental design and statistical analysis
- AI fundamentals and scientific investigation protocols
Associate's in Pedagogy
Institute of Higher Education for Advanced Technical Training
- Educational theory and instructional methodologies
- Foundation for technical teaching and curriculum development
Bachelor of Science in Computer Science
Latin University of Panama
- Core CS: data structures, operating systems, networks, and databases
- Senior project: full-stack application with authentication and automated tests
Certifications
Professional Certificate in Python for Data Science and Machine Learning
Harvard University
Languages
Testimonials
“Waldo translates vague business needs into shippable AI systems. Latency, cost, and safety are always under control.”
“Our team adopted his voice agent with minimal friction—clean handoffs and clear observability from day one.”
“The MILA RAG assistant shipped with proper evals and citations. Clinicians trusted it because the UX was measured.”